Mark Miller
Description
Service Portal can be a challenging application to master. There are many undocumented components and following a linear progression can be tricky. It’s one of the largest applications on the platform with many different components that must all work together in harmony in order to deliver a successful customer–facing portal.
In this course, we’ll examine how everything works together. We’ll explore the service portal tools, widget development, Service Portal APIs like record watch, widget dependencies and providers, as well as Service Portal best practices and so much more!
We’ll end this course by creating our very own service portal called HelpNow, which leverages custom and out–of–box widgets.
Prerequisites
A strong understanding of ServiceNow
JavaScript
AngularJS
Course Outline
The Complete Guide to Service Portal in ServiceNow will cover the following topics:
The history of Service Portal
Exploring the out–of–box Service Portal
The anatomy of a portal
Service Portal tools such as the Widget Editor
Widgets and their components
Widget instance options and the option schema
The page and widget lifecycle
Client and server–side development
AngularJS directives
Templates, providers, and dependencies
Leveraging script includes within Service Portal
Embedding widgets
Communicating between widgets
The record watch API
How to theme a portal
Instructor Details
Courses : 2
Specification: The Complete Guide to Service Portal in ServiceNow (2019)
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5 reviews for The Complete Guide to Service Portal in ServiceNow (2019)
Add a review
| Price | $11.99 |
|---|---|
| Provider | |
| Duration | 7 hours |
| Year | 2019 |
| Level | Intermediate |
| Language | English |
| Certificate | Yes |
| Quizzes | No |
$11.99
Rick Tyler –
what i thought it would be Mark’s an excellent instructor
Jon Wellman –
Not at all engaging so far
MohammadReza Nilchiyan –
I prefer more details
Larry Lesnett –
Great intro information. Answered some questions I had about SP.
Hemant Kalwani –
it was a good experience.