E-Commerce Shopping Bot

WELCOME TO THE COURSE

This course is about conversational commerce and it s a basis to move forward to more sophisticated examples from real life

Conversational commerce is a term invented in 2015. It refers to the intersection of messaging apps and shopping.

Now consumers can chat with company representatives, get customer support, ask questions, read reviews, and click to purchase all from within messaging apps.

With conversational commerce, the consumer engages in this interaction with a chatbot

It s how companies are enabling consumers to buy from them without ever leaving the messaging app they are using.

Now companies can send order confirmations in Facebook Messenger, as well as shipping and delivery notifications. and interact with buyers in real–time

In this course we will build NodeJS e–commerce app wich connects to MongoDB for product data information and sends it straight to the shopping bot based on Facebook Messenger

The e–commerce shop itself will be shown to the customers in form of webview

Facebook Messenger shopping bot in its turn will be connected to the other messenger platforms like Slack Telegram etc

For this tutorial we will use Slack as a second platform

If customer with whom we communicate in other messangers expresses desire to buy product he or she will be redirected to Facebook Messenger shopping bot to make purchases