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- 88% IT Support/HelpDesk Fundamentals - 9 Topics in 3.5 Hours

IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours

$11.99Track price

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8.0/10 (Our Score)
Product is rated as #184 in category Programming

This course will teach you the fundamentals of 9 critical IT Topics in a simple and brain–friendly way.

This is where you start if are aiming for a career as IT Support/HelpDesk/Technician. At the end of this course, you will be able to confidently apply for the job and ace the interview. If you are already working in an IT role, you will be able to progress forward in your career by cementing your foundations.

Learning these fundamentals will propel you to be the technician everyone looks up to and also bring clarity to many functions that you do on a daily basis.  This will also save you from many frustrations you may encounter in your role.

Instructor Details

I am an IT Consultant with over 6 years of experience in IT. In those 6 years , I have worked in a range of roles, starting as IT Help Desk to IT Technician, Senior IT Engineer and finally IT Consultant role that I am in right now. Across these roles I have worked with a variety of technologies, vendors and experts to provide the best value to my customers. Having started from an entry level IT role myself, I know what it feels like on Day 1 and also on Day 1000. I know what is expected from an IT professional - I have been and am in that shoes now. My mission is to break IT topics that have been traditionally seen as complex to small brain friendly chunks. IT isn't as complex as it looks - let me prove it to you through my courses.

Specification: IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours

Duration

3.5 hours

Year

2019

Level

Beginner

Certificate

Yes

Quizzes

No

5 reviews for IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours

4.6 out of 5
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  1. Kathleen E Riley

    I’m really learning and understanding this!!!

    Helpful(0) Unhelpful(0)You have already voted this
  2. Priscilla Mbuthia

    A good introduction to key IT concepts.

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  3. Kevin Arias

    cool

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  4. takubo Mahmoud

    Very useful

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  5. Ron Bradley

    The course was great! I enjoyed the content!

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    IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours
    IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours

    $11.99

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