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User Research and Design

User Research and Design

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In this course you will learn and practice techniques of user research and early UI design exploration. First, you will learn and practice several techniques for user research, including in–person research and survey and log–analysis techniques. Then, you will learn to analyze and deliver user research in forms that support UI design, including personas, use cases, tasks, and scenarios. Finally, you will learn and practice ideation techniques that start from user research and broadly generate potential design ideas. The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world–renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

Instructor Details

Loren Terveen is a Professor of Computer Science at the University of Minnesota. Before joining the University of Minnesota, he received his PhD in Computer Sciences from the University of Texas at Austin, and then spent 11 years at AT&T Labs / Bell Labs. Terveen is an expert in the areas of human-computer interaction and social computing. He has published over 100 scientific papers, holds 9 patents, has advised several startup companies, consulted on intellectual property cases, and has held many leadership positions in his profession, including serving as President of ACM’s Special Interest Group on Computer-Human Interaction. Terveen's current areas of research emphasis are: peer production systems and the quantitative analysis of social media data. He has led projects that have: revealed new information about how valuable content is created on Wikipedia, produced and deployed new interface designs to enhance participation in online communities, developed a new location-based messaging system, combined wiki and geographical information systems technologies to create novel interfaces that let people enter and access information about places in their local communities, and created the first fully functional geographical wiki. In all his work, he seeks to use knowledge gained from empirical studies to build novel systems that solve real problems.

Specification: User Research and Design

Duration 14 hours
Year 2016
Certificate Yes
Quizzes No

42 reviews for User Research and Design

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  1. Avatar

    Van P N L

    The instruction is vague and boring.

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  2. Avatar

    vasileios v

    very practical and updated course

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  3. Avatar

    Francisco H

    I learned many useful lessons that I can apply to my work in designing social programs for partcipants.

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  4. Avatar

    yashar k s

    Good

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  5. Avatar

    Lucia L

    Important concepts like tasks, walkthrough scenarios, use cases, and personas are very well explained with good examples helping to understand the differences. There were methods like the quantitative analysis and ideation that I have not come across in 15 years of my professional life as a software developer so there is certainly still a message to be spread. Questions are presented within the videos to make sure you are keeping track. A lot of hints for further reading are given. Great learning material! There are two minor points I would like to mention although they do in no way make me downrate the course. The part on the quantitative analysis I found a little too shallow and short but on the other hand, these methods are more common and easily accessable in statistics courses and books. The ideation assignment I found a little hard to come up with 100 ideas alone, not in a team which the method is designed for. On the other hand, it helped experience that the method works as I could come up with several really different ideas for the given problem.

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  6. Avatar

    Nicholas W

    Good, a lot about research and collecting data.

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  7. Avatar

    Serhii B

    Nice, expesially the second part of the course.

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  8. Avatar

    Gabriel T

    Very informative and helpful. Thank you for a great course!

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  9. Avatar

    Julie M

    I like the assignments in this course, they were helpful in putting the concepts into context

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  10. Avatar

    Soeren H

    Very good course!

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  11. Avatar

    Chung K

    Thank you peer reviewer for giving me a 5 out of 100 points on my assignment preventing me from passing. I don’t think the weight of these peer reviews are fair. There should be more peer reviews, or weighted less.

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  12. Avatar

    Elinor S

    Amazing course. Gets one thinking and starting to talk ideas thru with others.

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  13. Avatar

    Hoda

    Very useful information

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  14. Avatar

    Xu Y

    all the methord are detialed, and the assignments are challengable.

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  15. Avatar

    Vivek S

    I learnt a lot from this course especially from the 100 ideas exercise. Thanks you

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  16. Avatar

    Stefan I

    Another great course in the line of courses for UI!

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  17. Avatar

    Priyal S

    Its an awesome course of the specialization. Right on track.

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  18. Avatar

    Tasneem E

    I found my passion of research in this course. Loved it!

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  19. Avatar

    Anna S

    Great course, thank you! I enjoy the different styles of teaching that each instructor brings to the course. And I hope to make time to do all the assignments to receive the certificate.

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  20. Avatar

    Abhilash B D

    Great help and amazing learning!

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  21. Avatar

    Aislinn R

    Some great concepts and exercises in this course. A bit of a review for those already working in a design capacity but overall very useful. Prof. Yarosh really shines as someone with both strong practical and methodology knowledge.

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  22. Avatar

    Ihar M

    Great course.

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  23. Avatar

    Sergio A J

    Very good course.. Good material and excellent teachers!

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  24. Avatar

    Dauda M

    This session gives you the core fundamentals of research and research preparations

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  25. Avatar

    Victoria T

    It was great to do some hands on work with user observation and idea generation in this course. I felt like the work load was fairly heavy, and some projects took me longer than the recommended time, but I also learned a lot about the process.

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  26. Avatar

    manisha a

    i didnt like the course and the way it was explained

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  27. Avatar

    Eric S

    Weekly sessions are locked until a certain date. I find I am able to easily overcome the pacing of the course. I would like to be able to move more quickly through the course to remain engaged.

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  28. Avatar

    Michael D

    I liked this, the one piece of feedback I have is that it seems focused pretty heavily on an academic setting as opposed to a business setting it might just be my own bias but coming from working in a software company it’s much harder for me to connect to the examples that involve “real world” device design rather than pure software UI design.

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  29. Avatar

    Julie L

    This part of the specialization needs more implications from the students, especially for the peer grading. Some peer review answers are a bit too vague, and I felt that the students were not reading documents to give a fair grade. And the hours to do certain assignment are clearly under estimated. So needs improvements but extremely interesting!

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  30. Avatar

    Boris R

    Very nice lectures, but hard and time consuming assignments, so keep that in mind it will probably take more time than stated. Helped me learn a lot.

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  31. Avatar

    Aleksander H

    It is hard for me to rate this one, since there are two sides of this course: there is user observation, ideation and all the “creative” and “human approach” parts, which are actually great. I think that the course could prepare you a little better for the final assignment, but I would still give 5 stars for that part. But there is the “data driven” part… which is terrible. 0 Stars for that. This are just an excerpts, random pages read from some textbook… not even an interesting textbook. No practical knowledge, no assignments, and LITERALLY: ONE example that aims to explain something. Only plus side of that part is, that it is short, and you can concentrate on the second part.

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  32. Avatar

    Chelsea D

    I use these techniques in my day to day work and you did a great job summarizing a broad set of topics into a digestible course. Thanks!

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  33. Avatar

    Michael G

    The course from my point of view is missing important information about how and when to use qualitative and quantitative research methods into the project especially the when part

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  34. Avatar

    Kris M

    FIRST I think this could be improved with more quizes and things to break up the video. Some of us struggle to stay conscious and attentive when things aren’t interactive. This would be a great help and also a good test of knowledge and understanding. ESPECIALLY please for the love of god put some quizes or questions in to break up vids that are long like 17 mins! (even, i’d say, break up even the 7 min ones. there is no downside to quick questions that test to make sure you are understanding the material) SECOND the amount of time estimated for the last assignment is sorely underrated. to do 100 ideas in one hour would mean 30 seconds to type each up, and this excludes the time needed to THINK and come up with new ideas. as an individual this felt impossible. not to mention the time to draft the 5 ideas. i did sketches with notations and a scenario. all told this needs to be 2 8 hours. (i can see where someone could get away with a shorter time due to not fleshing out their scenarios, and in fact the ones I graded were a lot like this. HOWEVER, at least one of those people also reported it took them DAYS to generate all the ideas. i agree this process is intense, and takes a LOT of time.) my grading of 2 peers took me almost an hour. (again, i could see where a person could shlep by with short responses but i was trying to really evaluate these ideas, offer cons and suggestions around them. i feel this helped my learning process also, as i was treating it like a real world approach (as if i was on a job). i did the same with drafting my 5 ideas/drawings.

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  35. Avatar

    Shaktiditya k

    this help a lot in solving my question “How to extract meaning from large data?”

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  36. Avatar

    Mary R T

    Great course! Looking forward to more of this kind of courses online!

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  37. Avatar

    ALKESH

    Awesome

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  38. Avatar

    Enas N

    Thank you for your great efforts, for me I’d give it 5 starts if there’s more practice rather than theoretical

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  39. Avatar

    Sharon E A

    it was very tasking and i improved immensely . I loved it

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  40. Avatar

    Artjoms L

    I like everything, only the thing was challenging invent 100 ideas !

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  41. Avatar

    Zheng L

    One hundred ideas too tricky… And I need more peer reviews for my assignment, I have been waiting for 11 days, but I got 0 reviews. (I already gave nine reviews for others.)

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  42. Avatar

    Hillary W

    The course was well put together and provided good resources for further learning. I wish there was a way to get more structured feedback.

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